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Equifax, TransUnion CIBIL, Experian, and CRIF Highmark are the four credit bureaus that compute credit scores in India. Here are the key differences between them.
Lenders like banks and non-banking finance companies rely on credit reports before approving your personal loan or credit card application. A credit report is computed by credit information companies which are also known as credit bureaus.
The credit bureaus collects, collates and aggregates data from its members (individual consumers and lending institutions) to provide information related to the credit history and creditworthiness of an individual. At present, there are a total of 4 credit bureaus in India. All credit bureaus in the country are licensed by the Reserve Bank of India (RBI).
Credit bureaus, also referred to as Credit Information Companies (CICs), are pivotal entities in the financial realm. They act as intermediaries, systematically gathering, managing, and distributing credit-related information for individuals and businesses.
The major functions of the are:
Their primary function is to provide crucial data for lending decisions made by various financial institutions like banks, mortgage lenders, and credit card issuers. Operating within a regulatory framework, credit bureaus are often overseen by financial regulatory bodies.
In the Indian context, Credit Information Companies (CICs) are regulated by the Reserve Bank of India (RBI) under the Credit Information Companies (Regulation) Act, 2005. Consumers also engage with credit bureaus as customers, utilizing services that offer insights into their credit history. As per regulatory requirements, individuals are entitled to request a free full credit report, including the credit score, once a year.
Parameter | TransUnion CIBIL | Equifax India | Experian India | CRIF High Mark |
Year Established / RBI Licence | 2000 RBI licensed CIC | 2010 RBI licensed | 2006 RBI licence 2010 | 2010 RBI licence |
Credit Score Range | 300 to 900 | 300 to 900 | 300 to 900 | 300 to 900 |
Free Annual Report | One free report with score per year | One free report with score per year | One free report with score per year | One free report with score per year |
Report Delivery | Online instant, offline around 7 days | Online instant, offline 7–10 days | Online instant, offline up to 20 business days | Online instant after authentication |
Data Sources | Banks, NBFCs, major financial institutions | Banks, NBFCs, MFIs, commercial lenders | Banks, NBFCs, telecoms, utilities | Banks, NBFCs, MFIs, commercial lenders |
Update Frequency | Monthly from lenders | Monthly from lenders | Monthly with frequent dynamic updates | Monthly from lenders |
Core Focus | Widely used by banks for personal loans, credit cards, housing finance | Analytical depth, portfolio insights, consumer and commercial credit | Global predictive models, used in fintech and digital lending | Retail, MSME, and commercial segments with predictive analytics |
Special Features | Large historical database, widely referenced | Risk scoring, fraud management, segmentation | Analytics, customer engagement, predictive models | Business credit scores, microfinance reports, analytics, collections management |
Score Calculation | Proprietary algorithm | Proprietary algorithm with segmentation | Proprietary algorithm with global analytics | Proprietary algorithm with commercial and retail focus |
Score Interpretation | 700 and above considered good | 700 and above considered good | Above 750 considered very good | 700 and above considered good |
Dispute Resolution | Online and offline | Online and offline | Online and offline | Online via registered contact |
Typical Use by Lenders | Traditional banks and housing finance companies | Consumer and commercial credit decisions | Digital and fintech lenders | MSME, microfinance, and retail lending |
Notes | Oldest bureau with extensive credit histories | Known for analytical depth and data segmentation | Weighs recent credit behaviour heavily | Focus on broader borrower coverage including commercial and microfinance sectors |

The Consumer Credit Database offers several benefits to lenders:
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TransUnion CIBIL is one of the leading credit information companies in India. The company maintains one of the largest collections of consumer credit information in the world. CIBIL Score plays a key role in the lives of consumers. Banks and other lenders check the CIBIL Score of the applicants before approving their loan or credit card application. Consumers can visit the official website of CIBIL to check their CIBIL Score and Report.
The summary of the credit history in the numerical format is called Highmark credit score.
The credit score is different because of the algorithm that is used by each bureau.
Yes, the credit score provided by different bureaus are equally valid.
The information that is collected and the way it is reported is the main difference between Experian and Equifax.

Credit Card:
Credit Score:
Personal Loan:
Home Loan:
Fixed Deposit:
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